Frequently asked questions

Yes. You can download, install, and open Remarq without a license. You can try making templates and building comments using the three demo students included in the app. To add or remove students, you will need to buy a license. We also offer a 30-day money-back guarantee, so you can purchase with confidence and request a full refund within 30 days if Remarq isn't right for you. You don't need to give a reason.

See our Refund Policy has more on eligibility and how to request a refund.

Yes. We offer a 30-day money-back guarantee on Remarq license purchases. If you are not satisfied for any reason, you may request a full refund within 30 days of your purchase date. You do not need to give a reason.

See our Refund Policy for details on eligibility and how to request a refund.

No. Remarq does not use artificial intelligence to write or generate your report card comments. It is a desktop writing tool built around reusable templates and smart placeholders, so you can assemble thoughtful, personalized comments without typing the same thing twice and without sending student information to an AI service.

It depends on the license you purchase. Remarq licenses are locked to the physical devices on which they are activated. Some licenses permit activation on a single device, while others permit activation on more than one. The applicable limit is shown at checkout and in the app. If you need to use your license on a different computer, you can deactivate the current device in the app and activate on the new one, subject to your license's device limit.

See our Terms of Use has more on activation and device limits.